Shipping policy

We are committed to delivering your order with care and efficiency.

PROCESSING TIME  
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

SHIPPING TIME  
Estimated delivery times:
- Canada: 3–7 business days  
- United States: 5–10 business days  
- International: 7–15 business days  

Please note that delivery times are estimates and may vary depending on your location and external factors.

SHIPPING COSTS  
Shipping costs are calculated at checkout based on your location.

FREE SHIPPING  
We may offer free shipping promotions from time to time.

TRACKING  
Once your order has been shipped, you will receive a confirmation email with a tracking number.

CUSTOMS, DUTIES & TAXES  
A R B Ë R I A is not responsible for any customs duties, taxes, or import fees that may apply to international orders.

LOST OR DELAYED PACKAGES  
We are not responsible for delays caused by carriers, customs, or unforeseen circumstances. However, we will assist you in resolving any shipping issues.

INCORRECT ADDRESS  
Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

CONTACT  
For any shipping-related inquiries, please contact:

A R B Ë R I A  
Based in Canada & Europe · Online Boutique  
Email: contact@arberiahouse.com
Instagram: @poloarberia
TikTok: @poloarberia