Refund policy

We take pride in the quality of our products. If you are not fully satisfied with your purchase, we are here to help.

RETURNS  
You have 14 days from the date of delivery to request a return.

To be eligible for a return:
- The item must be unused, unworn, and in original condition
- The item must be in its original packaging

To initiate a return, please contact us at:
contact@arberiahouse.com

We will provide return instructions once your request is approved.

REFUNDS  
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original method of payment within a few business days.

SHIPPING COSTS  
Original shipping costs are non-refundable.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

EXCHANGES  
We only replace items if they are defective or damaged.

NON-RETURNABLE ITEMS  
Certain items may not be eligible for return, including:
- Final sale items
- Gift cards

CONTACT  
For any questions regarding returns and refunds, please contact:

A R B Ë R I A  
Based in Canada · Online Boutique  
Email: contact@arberiahouse.com