Shipping Policy

We carefully prepare and ship each order with attention to detail.

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Shipping Rates & Delivery Time

Shipping rates and estimated delivery times are calculated at checkout based on the destination and selected shipping method.

Estimated delivery times may vary depending on the country, carrier, customs processing, or unexpected delays.

Shipping Destinations

We currently ship to selected regions, including:

Canada
United States
Europe
Australia & New Zealand
Balkan Europe

Additional destinations may be added in the future.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or local fees upon arrival in the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Incorrect Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order.

A R B Ë R I A is not responsible for delays or lost packages caused by incorrect or incomplete shipping information.

Lost or Delayed Packages

Once an order has been shipped, delivery is handled by the carrier.

If your package is delayed, lost, or marked as delivered but not received, please contact the shipping carrier directly. You may also contact us and we will do our best to assist you.

Contact

For customer support, order inquiries, shipping questions, or general assistance, please contact us at:

contact@arberiahouse.com

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