Politica di reso

We want you to be fully satisfied with your purchase.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return, the item must be:

Unused
Unworn
Unwashed
In its original condition
With all original tags and packaging

Items that show signs of wear, damage, washing, perfume, or alteration cannot be accepted.

Non-Returnable Items

The following items cannot be returned:

Final sale items
Gift cards
Items worn, washed, damaged, or altered
Items without original tags or packaging

Return Request

To request a return, please contact us at:

contact@arberiahouse.com

Please include your order number and the reason for the return.

Once your return request is reviewed, we will provide instructions if your return is approved.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item received is defective or incorrect.

We recommend using a tracked shipping service, as we are not responsible for lost return packages.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method.

Please note that shipping fees are non-refundable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at:

contact@arberiahouse.com

Please include your order number and photos of the item.

Exchanges

At this time, we do not offer direct exchanges.

If you need a different size or color, please request a return and place a new order.

Contact

For any return questions, please contact:

contact@arberiahouse.com

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